Questions & Answers

How does it work?

Dynamic Pricing is a module that allows businesses to define different pricing and route restrictions based on vehicle types and service areas. This enables the offering of customized services based on specific features. Here are some examples:
Examples;

• A minimum fee of 300 TL can be set for reservations made from X airport.
• The fee for reservations arriving at X airport can be set to 330 TL.
• For an 8-seater vehicle to X airport, 2 TL per kilometer, 1.25 TL per minute for traffic waiting time, and a minimum reservation amount of 400 TL can be determined.
• Toll roads will not be used on round trips to Y airport, and this option will not be offered to customers.
• An extra service fee may be charged for luxury vehicles in certain areas and times.
• Discounted prices can be offered in certain areas and times, providing customers with more affordable options.
• Prices can be dynamically adjusted to optimize demand and customer satisfaction during peak hours or periods of high demand.
• Special discounts can be set for early bookings or additional charges for last-minute bookings, depending on when the bookings are made.

How can I manage my service area and pricing policies and use the "Price Request" feature for booking requests outside the service area?

By defining your service area, you can use the "Price Request" feature to send price requests to customers for booking requests outside the service area. You can even define specific areas as out-of-service even within the service area. You can offer customized services by integrating the pricing policies to be applied according to the vehicle types, service variety, and regional differences offered in your business, with the Dynamic Pricing module. You can integrate all of your pricing policies into the system with Dynamic Pricing.

Can I define custom service areas and out-of-service areas for different vehicle types to offer my business customized services?

Yes, by defining custom service areas and out-of-service areas for different vehicle types, you can provide your business with more flexibility and customization. This way, you can set separate pricing and service policies for each vehicle type. For example, the service area and pricing of vehicle X may be different from the service area and pricing of vehicle Y. This way, you can offer customers a wider range of services and make your business more successful.

Can I set a custom pricing policy for cases where the departure point is within the service area, but the destination is a specific location?

Yes, you can define pricing policies for such specific cases. You can set custom pricing policies for bookings where the departure point is within the service area and the destination is a specific location. Similarly, you can create custom pricing policies for specific pick-up locations. These prices may vary depending on the different vehicle types in your business, so you can offer customized services for each vehicle type.

Can I exclude toll roads from calculations for transfers in a specific region?

Yes, toll roads can be excluded from calculations for transfers in a specific region. For example, for transfers from Istanbul Airport to Sultanahmet, the North Marmara Ring Road can be excluded and alternative routes can be determined. Such toll road exclusions can also be customized based on vehicle type, so different route and pricing policies can be applied for each vehicle type.

How are price calculations made, and can different pricing be applied for each vehicle type?

Route pricing is calculated using the following formula:
Opening Price + (Kilometer x KM Price TL) + (Traffic Density DK x Minute Price TL) This formula can have different values for each vehicle type, allowing the pricing of each vehicle type to be customized. This will enable your business to implement different service and pricing policies for different vehicle types.

How is traffic density time calculated, and what is Google's approach to this?

Google uses past traffic data to calculate traffic density time. Traffic Density Time is obtained by subtracting the travel time in free traffic from the travel time in traffic.

Google calculates past traffic density using three different parameters:
BEST_GUESS method, estimates the time spent in traffic to the best of its ability.
OPTIMISTIC method, provides an optimistic estimate of the time to be spent in traffic.
PESSIMISTIC method, provides a pessimistic estimate of the time to be spent in traffic.

Different methods can be used to predict for determined routes. For example, a pessimistic time can be determined for a transfer from Maslak to Beşiktaş using the PESSIMISTIC method. In this way, regional examples can be multiplied and all other regions are calculated with the service area's method.

For Google reference source: TrafficModel

Can I set a minimum transfer amount for the general service area or specific regions, and can I customize this amount for different vehicle types?

Yes, you can set a minimum transfer amount for the general service area or specific regions. You can also customize this minimum transfer amount based on the different vehicle types in your business. This will allow you to offer customers different price options for each vehicle type, making your service more attractive and increasing the success of your business.

How are routes calculated, and can alternative routes be considered?

Routes are calculated using the Google Maps API infrastructure and created within the "Dynamic Pricing" framework. When routes are calculated, existing alternative routes are also considered, and the most suitable route is presented to customers. This way, route preferences can be provided based on different criteria such as the fastest, shortest, or most economical route options.

What is a service area, and how are requests outside this area handled?

A service area is a definition of the geographic area where your business provides services. For requests outside this area, the customer does not see the price directly and cannot make a reservation. Instead, the "Request" button is displayed instead of the "Book" button. Customers can send a price request by clicking the request button, and the business can evaluate this request and offer a custom price to the customer. This way, the business can offer services to potential customers outside the service area.

Can I define some locations within the service area as out-of-service, and can I customize these definitions based on vehicle types?

Yes, you can define some locations within the service area as out-of-service. This will prevent your business from providing service in certain areas. You can also customize these out-of-service areas based on vehicle types. This way, you can ensure that certain vehicle types only provide service in specific areas, allowing you to manage your business's service delivery strategy more effectively.
Example: Let's say your business is a taxi company that provides city and intercity passenger transportation. Your service area includes the city center and its surroundings. Within the city, there is a historic area with narrow streets. Your business has both small and large vehicles.
In this case, you can define the historic area as out-of-service for your large vehicles, so only small vehicles can provide service in this area. This will both increase customer satisfaction and prevent large vehicles from encountering difficulties in such areas. This way, by customizing specific areas within your service area based on vehicle types, you can optimize your business's service quality and customer experience.

How can I create a campaign and how can I define these campaigns specifically for regions or vehicle types?

You can create campaigns to offer promotions and discounts specific to your business. To create campaigns specific to regions or vehicle types, follow these steps:

• Define the campaign goal: First, define what the campaign is aimed at. For example, attracting more customers in a specific region, promoting new vehicle types, or offering discounts on special occasions.
• Campaign duration and conditions: Define the campaign start and end dates, the time intervals it will be valid, and other conditions.
• Define the campaign based on region or vehicle type: You can customize the campaign based on the regions you serve or the vehicle types. For example, you can create a campaign that is only valid in the city center or one that only applies to a specific vehicle type.
• Discount rate: Define the discount rate to be offered in the campaign. The discount rate expresses the price reduction applied during the campaign as a percentage.
• Enter campaign details into the system: Enter the campaign information you have created into your business's booking or pricing system to activate the campaign.

By following these steps, you can create campaigns specific to regions or vehicle types and expand your business's customer base or satisfy your existing customers.

What is Operation Waiting Time? Can I define it specifically for Vehicle Type or Region?

Operation waiting time refers to the minimum time required to complete a transfer. This time is determined based on the Ministry of Transportation regulations and your business's operational processes. It is possible to define operation waiting time specifically for vehicle type or region.
To create customized operation waiting times, you can follow these steps:

• Define waiting times based on vehicle type or region: You may want to define different waiting times for different vehicle types or regions. For example, at least two hours in advance for airport transfers, and three hours for all other bookings.
• Consider regulations and operational processes: Determine waiting times in accordance with the Ministry of Transportation regulations and your business's operational processes.
• Enter customized waiting times into your business's booking or pricing system: Add the waiting times you have defined to your business's booking or pricing system so that they apply to each vehicle type or region.

By following these steps, you can set operation waiting times specific to vehicle type or region and offer your customers more flexible services. This will help your business to increase customer satisfaction and make operational processes more efficient.

Can I make specific definitions for time intervals or days?

under development...
This feature is not currently available in the system. However, development is ongoing, and when this feature is added, it will be possible to make specific definitions for time intervals or days.

For example, you can implement different pricing policies, service area restrictions, and operation waiting time customizations based on time intervals; you can implement a completely different pricing policy between 00:00 and 06:00. This will help your business offer customers more flexible services and make operational processes more efficient.

Which Plan is Suitable?

In today's software world, the annual subscription model has become more sustainable and advantageous for businesses compared to the older model of one-time lifetime licensing. Previously, software was sold by version and an additional fee was charged for each new version. However, this model could lead to increased costs and limited support services in the long run.

The annual subscription model offers businesses more accessible pricing with free access to support and new features. This way, businesses can always have the most up-to-date and advanced features while keeping their operational costs under control. This model, especially in the rapidly changing digital world, provides flexibility and the competitive advantage brought by constantly updated software.

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Key Benefits

• Continuously Updated Features: Businesses always have the most advanced features by gaining free access to the latest versions of the software.
• Lower Initial Costs: An annual subscription allows businesses to avoid high upfront costs and manage their operations with predictable annual expenses.
• Uninterrupted Support: The continuous support service that comes with the annual subscription ensures that software issues are resolved quickly, allowing businesses to operate without interruption.
• Flexibility and Growth: Businesses can easily upgrade their packages according to their needs and quickly adapt to evolving business demands.

We are a technology company that provides customized solutions based on your business's specific needs and goals. Our expert team uses the latest technologies and methods to focus on increasing customer satisfaction and business efficiency. Our goal is to support your growth by making your business processes more efficient and effective. We are constantly developing innovative solutions for your business success.